Data privacy statement

The protection of your personal data is one of our prime concerns. Hence, we process your data exclusively based on the legal regulations (GDPR, DPA, telecommunications act). In this data protection information, we inform you about the most important aspects of data processing in the context of our website.


Get in touch with us

If you contact us through the form on our website or by email, your data that you have provided will be processed by us in order to deal with your request and for follow-up questions. We do not transfer your data to third parties without your approval, however, we will forward them to the necessary company/site within the Sattler Group.



You have the possibility to sign up for our newsletter via our website. Therefore, we need your name and contact details (for example name, company name, email address) and your statement that you agree to the subscription of the newsletter and the processing of your personal data. 

As soon as you sign up for the newsletter, we will send you a confirmation email with a link to confirm your subscription. The subscription of the newsletter can be cancelled at any time. Please send your cancellation request to the following address: [email protected]. We will then immediately delete your data relating to the newsletter subscription.

The processing of your data is performed on the basis of your approval according to art. 6 clause 1 lit a of the GDPR.


Customer satisfaction survey

You have the possibility to participate in a customer satisfaction survey. Therefore, we need your name and contact details and your statement that you agree to the processing of your personal data. With your participation you agree that we may contact you to treat possible queries.

The data processing is performed on the basis of the legal regulations of art. 6 clause 1 lit a (approval) of the GDPR. Your data will be saved for a period of 6 years for internal analysis purposes.


Website analysis and cookies

In order to adapt the web presentation to the interests of our visitors, we use an Open Source website analysis tool which records the page views of our visitors. It is an installation of the Sattler Group, which means, no records are transferred or made accessible to third parties.

In order to identify returning users, so called “cookies” will be saved on your computer. Cookies are small text files which are transferred to the respective webserver at each page view.

If you do not want this, you can install your browser in a way that it will transfer “Do not track” requirements. These will be taken into consideration by us in the context of the website analysis. 

The data processing is performed on the basis of the legal regulations of § 96 clause 3 of the telecommunications act as well as art. 6 clause 1 lit f (legitimate interest) of the general data protection regulation.

Our concern in terms of the general data protection regulation (legitimate interest) is the improvement of our offer and of our web presence. As the privacy of our visitors is important for us, the IP address is anonymized (cancellation of the last 16 bit of the IP address).


Your rights

You basically have the right to information according to art. 15 of the GDPR, to rectification according to art. 16 of the GDPR, to erasure according to art. 17 of the GDPR, to restriction according to art. 18 of the GDPR according to art. 21 of the GDPR.

In order to efficiently safeguard your rights, we would kindly ask you to send your written request with your signature to the following email address [email protected].

In order to protect your personal data at best, an identity verification is required before providing any information. For this purpose, we kindly ask you to attach a copy of an adequate document to your request. This copy will then be deleted immediately upon completion of this process.

If you believe that the processing of your data violates the Data Protection Act or your data protection rights have been violated in any other way, you have the right to lodge a complaint with a supervisory authority according to art. 77 of the GDPR. In Austria this is the data protection authority.


You can contact us at:

Sattler Ceno TOP-TEX GmbH
Am Eggenkamp 14
48268 Greven

Tel.: +49 2571 969 0
E-Mail: [email protected]


For information on the protection of your personal data, please refer to the

privacy policy.